COVID-19 : We're still open - delivery procedures have changed

Delivery

Covid-19 Delivery Update

We are currently shipping 'as-usual'. Our warehouse and online store remains open.
Our partners such as Royal Mail and DPD may have some increased workload, however are currently still operating.
Please note that DPD are operating a non-contact delivery service, so will leave the parcel, ring your bell and take a photo of the delivery.
We have also extended the time required to return your products - see our returns page here

Delivery

Here at RC Geeks we do our very best to ensure the best delivery experience possible for all customers and using quality, reliable couriers is a top priority. Depending on the value and size of your order, smaller and lower value orders will typically go via Royal Mail, while larger and higher value orders will go via DPD.

Same-day dispatch <1pm

Orders are dispatched Monday-Friday and our cut off time for same day dispatch is 1pm. Please note that some payment methods can introduce small delays when processing. As such we recommend placing your order 10-15 minutes before.

Most orders are free

We offer free delivery on all items over the value of £75. All products below this value will have a delivery cost of up to £3 when being shipped to the UK.

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Royal Mail : First Class

Smaller, lower value items such as spare parts or accessories will be sent via Royal Mail 24 a service equivalent to Royal Mail First Class. Whilst we have found parcels are delivered next day (to the UK mainland) 90% of the time, this is not always guaranteed and customers should expect their order within 1 to 3 working days.

DPD Local : Next Day Courier

Our larger and higher valued products such as E-scooters and Unicycles are all sent via a DPD Local Express service. UK orders are all sent via a next working day service (the Highlands and Islands are 2+ days). On dispatch, you will receive a tracking number, and on the morning of delivery, you will receive a text/email with a 1 hour delivery time slot. All deliveries via DPD Local will require a signature and can not be left in a safe spot. Our UK Saturday delivery option is also through DPD Local.

Are they reliable?

We have built a successful distribution network through years of business and believe we now use the most reliable shipping options. If you should encounter any issues with delivery, please contact us and we will do our best to get it sorted as quickly as possible.

Saturday Delivery

Orders must be successfully placed before 1pm on the Friday to ensure delivery the following Saturday. Our Saturday delivery is only applicable to UK mainland (excludes Northern Ireland, Islands and Highlands). Please note, any orders placed earlier in the week with the Saturday delivery option chosen will be held and dispatched the following Friday for Saturday delivery.

We ship internationally

Many of our items are available for international shipping. Lower-value orders or small items will be dispatched via Royal Mail, whilst larger or higher value orders will be couriered by DPD. Shipping costs can vary depending on the items size and the country being shipped to, please use our shipping calculator at checkout for an accurate delivery cost.